Terms of service

Terms of Service

Overview

This website is operated by Edge Naturale, a brand of Natural Life LLC (“we,” “us,” “our”). By visiting our site or purchasing from us, you agree to these Terms of Service (“Terms”), including any policies linked on our site.

We may update these Terms at any time by posting changes on this page. Your continued use of the site means you accept the updated Terms.

Our store is hosted on Shopify Inc., which provides the ecommerce platform we use to sell products and services.

Eligibility

You must be at least the age of majority in your state or province to use this site.

SMS Program Age Restriction: You must be 18 years or older to sign up for SMS messages from us.

Use of the Site

You may not use our products or site for any illegal or unauthorized purpose, or violate laws in your jurisdiction. You must not transmit malware, viruses, or destructive code. We may refuse service to anyone at any time.

Products, Pricing, and Availability

Product availability, descriptions, and pricing may change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders in our discretion.

We do our best to display product images accurately, but we cannot guarantee your screen displays colors the same way.

Orders and Billing

We may limit or cancel orders that appear fraudulent or placed by resellers. If we cancel or change an order, we may attempt to notify you using the email address or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to update it as needed.

Returns and Refunds

Returns and refunds are governed by our Return Policy posted on our website.

Third Party Tools and Links

We may provide access to third party tools and links “as is” without warranties. We are not responsible for third party sites or services.

User Content

If you submit comments, ideas, or other content, you grant us the right to use it without restriction, unless prohibited by law. You agree you will not submit unlawful, abusive, or infringing content.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

SMS Messaging Terms (A2P 10DLC)

Program Name and Legal Entity

The SMS messaging program is operated by Natural Life LLC (d/b/a Edge Naturale).

How You Opt In

You may opt in by entering your phone number on our website forms and checking the consent checkbox(es). Where separate checkboxes are presented, you may choose:

  • Service and account messages (such as guide delivery, account updates, order updates)

  • Marketing messages (such as promotions and educational content)

Message Types

Messages may include:

  • Guide delivery and requested content

  • Account or customer service messages

  • Order related messages (including shipping, updates, and abandoned checkout reminders)

  • Marketing and promotional messages (only if you opt in to marketing)

Message Frequency

Message frequency varies based on your activity and selections.

Costs

Msg and data rates may apply. You are responsible for charges from your mobile carrier.

Opt Out

You can opt out at any time by replying STOP to any message. After you opt out, you may receive a confirmation message.

Help

For help, reply HELP to any message or contact us at support@edgenaturale.com.

Consent Not Required for Purchase

Consent is not a condition of purchase.

Supported Carriers and Delivery

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your mobile carrier and is not guaranteed.

Changes to Numbers or Program

We may change the phone number we use to send messages. If we do, we will provide notice on our website or via message where reasonably possible.

Privacy and Mobile Data Sharing

Your privacy matters. Please review our Privacy Policy to understand how we collect and use personal information.

Mobile information will not be shared or sold to third parties for their marketing or promotional purposes.

Disclaimer of Warranties; Limitation of Liability

The site and services are provided “as is” and “as available” without warranties of any kind to the maximum extent permitted by law. We are not liable for indirect, incidental, punitive, special, or consequential damages to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Edge Naturale and Natural Life LLC and our affiliates, officers, directors, employees, agents, and service providers from claims arising out of your breach of these Terms or violation of law.

Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law rules, unless your local law requires otherwise.

Contact

Questions about these Terms should be sent to: support@edgenaturale.com.

Business contact:
Natural Life LLC (Edge Naturale)
8 The Green Ste R
Dover, DE 19901